1. Due to the Chinese New Year holiday, we stopped shipping from January 30th to February 11th. Packages during this period will be shipped on February 12th.
2. If your order is urgently and you want to receive it soon, please don’t place an order, so as not to affect the time you receive the parcel.
3. If you like our products, place an order and are willing to wait for a while until February 12th, we will send you a free gift when we sent out the parcel.
-We accept the following payment methods:
-Credit Card, VISA, PayPal, Bank to Bank Wire Transfers, Western Union and so on.
-All payments made on AliExpress are processed by Alipay.
-Please pay more attention to your order address which MUST MATCH your shipping address. (If you’re from Russia, Please leave your full name. It is very important)
-Items will be shipped within 3 business days after payment.
-We ship to worldwide!
-Please check items when delivered, if damaged, please kindly accept it and contact us immediately. We will make a confirmation and resend you a new one.
-If you want to place a large order for wholesale, please feel free to contact us.
-If you need to order multiple items, pleases let us know first. We can offer you some discount.
Returns & Refunds
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by buyer.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return.
3. We will refund YOUR FULL PAYMENT, upon receipt of the item in its original condition and packaging with all components and accessories included.
-Any feedback from you will be much appreciated. If you’re satisfied with our service or products, please give us 5 stars. -If you have any questions, please contact with us, and we will get back to you sooner.
-Wholesale and drop shipping are both welcomed?
For wholesale, we will offer discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping, we could send the goods to your customers directly and won’t leave information about us if you’d like to.
-How can I track my parcel?
You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
-What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
-Is there any customs tax?
Due to the tax policies of countries, the platform requires and supervises the seller must fill in and declare the real value of the goods. At the same time, the buyer needs to fulfill the obligation of taxation, customs declaration and customs clearance.
To Brazil customer：All international parcels handled by the customs will be charged a fee of R$15 (approximately $3.50) per order.This fee is paid by the buyer. If the buyer does not pay the fee for 30 days, the package will be returned.